# Contact and status (/help/contact-and-status)

## Is Paddlewheel down? [#is-paddlewheel-down]

Our status page, [status.paddlewheel.dev](https://status.paddlewheel.dev), shows whether the app, the agents, previews and published sites are working, and any incident we're fixing.

If something is down there, there's no need to report it: we already know and are working on it.

## Report a problem [#report-a-problem]

- **In the app**: open the menu with your name and choose **Report a problem**, when you see it there.
- **By email**: write to [hello@paddlewheel.dev](mailto:hello@paddlewheel.dev). Tell us your project's name, what you did and what happened.
- **On a docs page**: use **Report a problem** at the bottom of the page if something here is wrong or missing.

## Follow along [#follow-along]

We post updates on [X](https://x.com/paddlewheel_dev).